Terms of service

Since GenZster operates as a dropshipping business (specifically using Meesho as the supplier), your Terms of Service (ToS) need to be very clear about shipping times and order fulfillment, as these are the areas where customers usually have the most questions.

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Terms of Service

Last Updated: March 28, 2026

Welcome to GenZster. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our store, you agree to be bound by these Terms.

1. Overview

This website is operated by GenZster. Throughout the site, the terms “we”, “us” and “our” refer to GenZster. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

 

3. Accuracy of Information

We attempt to be as accurate as possible with product descriptions and images. However, we do not warrant that product descriptions or other content are 100% accurate, complete, or error-free.

  • Note: Colors may vary slightly due to photographic lighting or your monitor settings.

4. Fulfillment and Shipping (Dropshipping Policy)

GenZster operates on a dropshipping model. When you place an order, the product is shipped directly from our third-party fulfillment partners (such as Meesho) to you.

  • Processing Time: Orders are typically processed within 1-3 business days.

  • Delivery Time: Shipping times may vary based on your location and the supplier's logistics. We are not responsible for delays caused by courier services.

  • Shipping Address: It is your responsibility to provide a correct and complete shipping address. We are not liable for orders delivered to the wrong address provided by the customer.

5. Modifications to Prices and Services

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

6. Payment and Billing

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail or phone number provided at the time the order was made.

7. Returns and Refunds

Your use of our services is also governed by our Return and Refund Policy, which states that we do not offer returns or exchanges except in cases of proven damage or wrong items received, supported by a mandatory unboxing video.

8. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

9. Limitation of Liability

GenZster shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, with jurisdiction in Chandauli, Uttar Pradesh.

11. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website.

12. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: genzster.web@gmail.com

  • Location: Chandauli, Uttar Pradesh, India